Oct 4th 2021
5 jobs in-demand by startups right now
Over the last year and a half, the COVID-19 pandemic has shaken up the job market in a way we’ve never seen before. Millions of people were left unemployed or furloughed, and others rapidly adjusted to working from home as offices closed.
Fortunately, things have started to pick up again and the UK job market is showing hopeful signs of recovery, with an increasing number of positions opening up every day. So, what are the best careers to pursue now with the most possibilities for growth?
Here are 5 roles we found that startups are hiring for on our platform right now and a breakdown of what they entail.
1. Customer Support
Top jobs: Customer Success Executive, Customer Service Advisor, Customer Support Specialist, Customer Service Manager
Top soft skills: Communication, problem solving, active listening, resilience, empathy
Customer Support (CS) is a dynamic role that involves being the first point of contact for the company and supporting their customers on a wide range of queries. The queries are typically related to orders, refunds, non-technical issues, setting up or cancelling accounts, and the list goes on. You need to be prepared for any question that comes your way – since you’re the expert on the product. Providing good customer service helps to build customers’ trust in the brand.
Tamanna, a Tempo candidate, says, “Customer success plays an important role in the startup world. It’s so rewarding and it opens up a whole host of new doors and opportunities.”
Top jobs: Sales Development Representative, Business Development Representative, Sales Executive
Top soft skills: Resilience, passion, goal-orientated, innovation, problem solving, communication
The Sales team is a key part of any business and is made up of a number of different people, all working together to find, win and keep new business. This is essential in shaping the future of the company and bringing in revenue, whilst also solving problems for your customer! The sales cycle will be slightly different within each company but will all follow a similar structure.
In some companies, one person may be responsible for multiple stages of the sales cycle, and progression between each role is encouraged. Roles within Sales will usually offer a commission on top of your basic salary, making it a lucrative career to be in! In fact, Chris, a recent graduate and Tempo candidate, says that:
“Even if it doesn’t end up being your career forever, it is clear that time spent in a sales role will set you up for whatever you decide to do down the line.”
Top jobs: Admin Assistant, Office Manager, Personal Assistant, Executive Assistant, Receptionist
Top soft skills: Organisation, attention to detail, time management, prioritisation
Administration, broadly speaking, involves providing support to a team, entire company or individual. Organisation and attention to detail are key, as administration roles can involve handling incoming telephone calls, scheduling meetings and booking meeting rooms, filing notes, inputting data, diary management, travel arrangements, managing office supplies and much more. Every company needs an efficient administrator who can ensure that everything behind the scenes of a successful company is running smoothly.
Leah, a Tempo candidate, says, “No day is the same with an admin role. Every day I go into work excited, knowing that I will get to experience and learn a whole host of new things.”
Top jobs: Marketing Assistant, Social Media Executive, Digital Marketing Assistant, Community Manager, Copywriter
Top soft skills: Creativity, analytical, teamwork, commercial awareness, attention to detail
The Marketing team is an essential part of every business, as the main focus is spreading awareness of the product in creative and innovative ways. The duties involved within marketing can vary depending on your role. Marketing Executives tend to be more generalists and take on tasks which oversee all areas of the product (for example, planning campaigns and writing blogs). Similarly, Social Media Executives are responsible for managing all social media channels and producing content that drives the company’s brand and keeps customers engaged. A role in marketing gives you the opportunity to show your creative side, as well as think analytically about identifying opportunities to engage the right type of customers for your business.
To learn more about what it’s really like to work in marketing, check out Ruby’s experience in this field so far.
Top jobs: Operations Executive, Operations Administrator, Supply and Logistics Executive, Operation Manager
Top soft skills: Logical and strategic thinking, problem solving, attention to detail, analytical
Operational roles involve working with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Going on to implement the right processes and practices across the organisation, you’ll find yourself formulating strategy, improving performance, procuring material and resources and securing compliance. Depending on the industry, operational roles can find you providing customer support, organising the storage and distribution of goods, ensuring the right products are delivered to the right location on time and at an efficient cost. You may also be involved in transportation, stock control, warehousing and monitoring the flow of products.
So there we have it. 5 role types that are in-demand by startups right now. At Tempo, we have a world of opportunities for you at some of the UK’s most exciting companies. Any of these role types caught your eye? Hit the button below to check out all the opportunities available on our platform now.