Maddy's Experience of Sales so far...
Maddy Goldrick is one of our star Sales Executives. She landed the roles fresh out of University and now, a year into her role, she shares her own perspective on Sales.
Were you initially interested in going into Sales?
No, absolutely not.
(If no, why? Were there negative connotations around Sales? What did you initially think of Sales as a role)
I envisaged a hostile environment that was overly competitive and would be purely phone bashing. I didn’t see myself as a “Sales-y” person and thought that I would only be as good as the number of sales I got in any given week and a bad week could get me fired!
What convinced you to take the role?
To be honest, it was due to a lack of other opportunities (I’d applied to no other jobs during final year) so I went in with an “I’ve got nothing to lose” mindset and the intent on making some money short term.
I was also interested in the experience of a start-up environment even if the role itself wasn’t right for me.
What was the biggest learning curve since starting Sales?
You don’t have to be stereotypically “Sales-y” or describe yourself as “a hustler” to be good at Sales. Being authentic, honest and genuine will get you a long way.
You can also work in Sales and still have great team spirit. Being “stabbed in the back” is not specific to Sales roles, it’s specific to toxic working environments/cultures which Tempo does not have. If you’re nice, people will generally be nice back. Not everyone hates Salespeople, but they do hate inauthentic, impersonalised and relentless approaches.
Along the way I've also learnt that organisational skills and the ability to listen are fundamental for the role.
Now, a year into your role, has anything surprised you?
I am good at my job without having to change who I am! I expected to have to learn to talk/act/write like a Salesperson. There are certainly ways of approaching people that can be taught, but being friendly and enthusiastic are key. Playing the long game can be effective and highly rewarding.
Do you have a specific Sales approach you use? Has your approach evolved throughout your time at Tempo?
Personalised, bespoke approaches. Doing research and coming across like you know and care about a specific business can make you stand out. Saying things like “I just read about how you’re disrupting the Consumer Goods space with X tool” or starting off with “I tried your salted caramel ice cream at the weekend and was blown away” is far more likely to get a response.
At Tempo, the Sales team has grown rapidly. How has your role or experience changed with this growth?
At Tempo the Sales team are divided across clients from certain verticals. Since adopting specific verticals, I’ve been able to focus purely on E-Commerce which has allowed me to develop my knowledge of the companies in this space and the kinds of common roles they are looking for. I’ve also been able to establish better connections with certain individuals in those companies which has been highly beneficial for my Sales development and approach.
Would you recommend Sales to others as a good place to start your career?
Definitely. It forces you to work on your confidence and people skills. You can also make a lot of progress in a really short space of time, and hopefully make some good commission in the process.
Do you have any top tips for those looking to go into Sales?
Do your research. It’s easy to think of all Sales roles as the same, but Sales in a startup is very different to Sales in a big corporate. It depends how much structure, learning and development you want, as well as how much licence for creativity. The smaller the company, the less structure you may have surrounding your growth but the more freedom you may have in terms of your day-to-day.
And lastly, what’s the highlight of your experience in sales so far!
Probably my first sale! It felt great and gave me the confidence I could do it.
Could you be interested in trying out a role in Sales? Create a profile here